Return Policy
Due to the perishable nature of candy, planetcandy.com does not accept returns on candy products under any circumstances. We do not refund for lost/stolen packages, or melted items. All orders automatically come with one small cold pack. We have additional cold packs for sale here to add with your order if you believe one is not enough.
Planetcandy.com only accepts returns of non-edible items that have not been worn or used (apparel, merch, etc.). Refunds exclude shipping costs, and the customer is responsible for shipping the item back to us in its original condition. If you have any questions, or concerns, please contact us before you place your order.